Controlled Access
Why Chat AI can be controlled by account permissions
Orbitso can manage Chat AI with controlled access rules so the service is only available for supported accounts. This keeps rollout cleaner and helps the platform decide who can use the feature at any given time.
Reasons for controlled access
Feature rollout
Orbitso may enable the service gradually instead of opening it to everyone at once.
Account-level permissions
Specific users or account types may be approved while others wait for access.
Service protection
Controlled access helps manage service demand and maintain a stable platform experience.
What users should expect
If access is controlled, some users may see the service while others do not. This does not always mean something is wrong — it often means access has not been granted yet.
Tip
When a service is permission-based, the fastest check is usually whether your account currently has service access enabled in the Orbitso dashboard.