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Help Centre/ Chat AI/ Service Access

Chat AI Service Access

Access Control

How access to Chat AI works

Orbitso Chat AI can be managed as a request service. This allows Orbitso to control who can access the feature, how it is rolled out, and which accounts are currently enabled to use it.

How access usually works

1

Check if the service is active

Look in your Orbitso dashboard to see whether Chat AI is already enabled on your account.

2

Request access if needed

If Chat AI is not enabled, it may need to be requested through Orbitso’s service access flow or enabled manually by the platform.

3

Use the service when approved

Once enabled, Chat AI becomes available like other supported dashboard services.

Why it is managed this way

Keeping Chat AI as a request service helps Orbitso control rollout, protect system resources, and enable the feature only for approved or supported users.

Tip

If Chat AI is missing from your dashboard, it usually means your account does not have access yet rather than the page being broken.

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